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By creating an account and using the TimekeeperX HRMS platform, you agree to be bound by our Terms of Service. These terms govern your access to and use of our services, which are designed to help you manage your human resources, payroll, and employee data efficiently and securely.

Our services are provided on a subscription basis. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Please read the full Terms of Service for detailed information.

Our policies are designed to ensure a secure and compliant environment for all users. This includes our Privacy Policy, which details how we handle personal and sensitive employee data, and our Data Security Policy, which outlines the measures we take to protect your information. We leverage a robust infrastructure, including NodeJS, Express, and MongoDB, to provide a secure service.

For more details, please refer to our complete policy documentation in the Data Security and Privacy section of our Terms of Service.

We are committed to providing a reliable and high-performance HRMS platform. Our Service Level Agreement (SLA) outlines our commitments for uptime, performance, and support. We strive for maximum availability so your HR operations can run smoothly without interruption. Details of our SLA, including service credits for any performance issues, are available to all subscribed customers.

Please review our Terms of Service for more information on our service commitments.

For customers subject to the GDPR, our Data Processing Agreement (DPA) is available. The DPA forms part of our customer's contract with us and reflects our commitment to data protection. It outlines our role as a data processor for the employee data you manage in TimekeeperX. We utilize secure technologies like Passport for authentication and ensure our data handling practices are compliant with regulations.

We may update our terms, policies, and agreements from time to time to reflect changes in our services or for legal and regulatory reasons. We will notify registered users of any significant changes via email or through a notification on our platform. Past versions of our legal documents are archived and available upon request.

We use cookies and similar technologies to provide and improve our service. Our Cookie Policy, which is part of our Privacy Policy, explains what cookies are, how we use them, and your choices regarding their use. For more details, please visit our Cookie Policy section.

All content on this website, including text, graphics, logos, and software, is the property of TimekeeperX or its content suppliers and is protected by international copyright laws. Unauthorized use or reproduction is prohibited. For any questions, please contact our support center.