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By creating an account and using the TimekeeperX HRMS platform, you agree to be bound by our Terms of Service. These terms govern your access to and use of our services, which are designed to help you manage your human resources, payroll, and employee data efficiently and securely.

Our services are provided on a subscription basis. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Please read the full Terms of Service for detailed information.

Our policies are designed to ensure a secure and compliant environment for all users. This includes our Privacy Policy, which details how we handle personal and sensitive employee data, and our Data Security Policy, which outlines the measures we take to protect your information. We leverage a robust infrastructure, including NodeJS, Express, and MongoDB, to provide a secure service.

For more details, please refer to our complete policy documentation in the Data Security and Privacy section of our Terms of Service.

We are committed to providing a reliable and high-performance HRMS platform. Our Service Level Agreement (SLA) outlines our commitments for uptime, performance, and support. We strive for maximum availability so your HR operations can run smoothly without interruption. Details of our SLA, including service credits for any performance issues, are available to all subscribed customers.

Please review our Terms of Service for more information on our service commitments.

For customers subject to the GDPR, our Data Processing Agreement (DPA) is available. The DPA forms part of our customer's contract with us and reflects our commitment to data protection. It outlines our role as a data processor for the employee data you manage in TimekeeperX. We utilize secure technologies like Passport for authentication and ensure our data handling practices are compliant with regulations.

At TimekeeperX, we believe that transparency and open communication are key to building trust and maintaining a strong relationship with our valued customers.

Use of Google User Data

TimekeeperX uses Google APIs to provide features such as interview scheduling and meeting synchronization. If you choose to connect your Google account, our application will interact with your Google user data in the following ways:

Data Accessed

Our application accesses your Google Calendar (to create, view, and manage interview events) and your basic profile information (name and email address) to identify your account and sync meetings correctly.

Data Usage

We use this data solely to provide and improve our recruitment features, such as:

• Scheduling interviews directly on your Google Calendar.
• Generating Google Meet links for scheduled interviews.
• Updating or canceling interview events as requested within the platform.

Data Sharing

TimekeeperX does not share Google user data with third-party applications, external services, or for any advertising purposes. Your Google data stays private and is only used within our system to facilitate the specific actions you request.

Data Storage & Protection

To maintain your connection, we securely store encrypted authentication tokens (Access Tokens and Refresh Tokens) in our database. We implement industry-standard security measures, including encryption at rest and in transit, to protect this information from unauthorized access.

Data Retention & Deletion

We retain your Google authentication tokens as long as your account is active and connected to our Google services. You can revoke TimekeeperX's access to your Google account at any time through your Google Account Security Settings. Upon revocation or account deletion, all associated Google authentication tokens are permanently removed from our systems.

If you have any questions, concerns, or feedback regarding our privacy practices, please contact us at support@timekeeperx.com.

We may update our terms, policies, and agreements from time to time to reflect changes in our services or for legal and regulatory reasons. We will notify registered users of any significant changes via email or through a notification on our platform. Past versions of our legal documents are archived and available upon request.

We use cookies and similar technologies to provide and improve our service. Our Cookie Policy, which is part of our Privacy Policy, explains what cookies are, how we use them, and your choices regarding their use. For more details, please visit our Cookie Policy section.

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